Which payment method do you accept?
We accept payments by bitcoin, altcoins and western union.
Which altcoins do you accept?
We accept payments by Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Monero (XMR), Ripple (XRP), Stellar (STR), Maidsafe (MAID) Digibyte (DGB), Dash, Storj, Xem (NEM), Zec (Zcash), Etherium (ETH), Etherium Classic (ETC)
Is there a minimum order limit to use your payment methods?
There is no minimum order limit to pay by bitcoin or altcoins.
There is 200 USD minimum order limit for western union payments.
Where can I find your payment details?
We change our payment details for each customer's order because of security.
You can get it from Request Active Payment Details
What Should I do after I send payment for my order?
Yes. If you paid by western union, you should email us your transaction details (sender full name, country, amount you have sent, MTCN number and collector name)
If you paid by bitcoin/altcoin, you should send us screenshot of your payment or send details via Submit Crypto Payment
What should I do to use my credit? Can I pay with my store credit?
If you have credit in your account, you do not need to do something to pay by it. Store credit will be deducted from your account automatically.
Which shipping methods do you provide?
We ship orders by registered airmail (with tracking number), Regular mail (without tracking number) and EMS Express.
Where do you ship from?
We do not share our shipping locations. We can inform you about this via email.
Which countries do you ship to?
We ship to Worldwide.
Do you provide tracking number?
Yes we provide tracking number if you choose Registered Airmail or EMS Express as shipping method.
Do you provide shipment photo?
We take photo of every shipment and keep them for 2 month in our secure computers which is not connected to any network because of security. We keep them to solve problem if we have a problem with a shipment. If you request, we share your shipment photo with your tracking number.
What long does delivery take?
Regular Mail (without tracking number)
21-30 days to US
14-21 days to EU
21-30 day to Middle East
21-30 days to Asia.
Registerd Air Mail (with tracking number)
14-21 days to US
7-14 days to EU
14-21 day to Middle East
14-25 days to Asia.
EMS Express (with tracking number)
7-14 days to US
5-7 days to EU
7-16 day to Middle East
7-18 days to Asia.
Do you provide stealth shipping?
We ship products in original packaging. If you request us stealth packaging, we put tablet products in black sachet and label it as Natural supplement. We do not request extra fee for this.
What are success rates for shipping?
We have over 95% success rates to US, UK and some EU countries. We do not offer to ship products in original packaging to Canada, Sweden, Australia. We repack tablets with black sachet as natural supplement. This makes success rate is around 80% We can not repack injectables.
Do you give reship guarantee for seized parcels?
Customers have to provide a valid shipping address. If your name or shipping address flagged by your customs, this causes your parcel to be seized. So we are not responsible for this situation. You can check Reship Policy for more information.
Provided delivery time is passed and I still did not get my parcel?
We give post services declarated times for delivery. We can not make it faster or slower. Sometimes parcels delay around a month because of related post office' workload. This does not mean your parcel is lost or seized.
For more reship questions, please visit Reship Policy page.